FAQS

Where is the best place to put the dumpster?

Driveways are often the best choice. Our dumpsters can fit in most driveways and take up about the space of a large pickup truck. Our trucks require 12 ft of height and 10 ft of width to safely back up and place dumpsters. Placing the dumpster in the driveway may also help detour illegal dumping from neighbors.
Can I place the dumpster on the street?

Yes, dumpsters can generally be placed on the street if they are in a safe spot in front of the owner's property. The placement must not impede traffic or obstruct vehicles or pedestrians. Please check with local regulations for any additional requirements.
How long do we have the dumpster?

Each service includes a predetermined number of days. Our standard rental includes 5 days. Please see "How it Works" for more information.
Can the dumpster be removed early?

Yes, we can usually remove the dumpster the same day it is requested.
Can I extend the dumpster rental period?

Yes, you can extend the dumpster rental period for up to 14 days. Each additional day costs $10, and we require a 48-hour notice for extensions.
What items are prohibited in the dumpster?

We do not accept household hazardous items such as paints, chemicals, solvents, batteries, and appliances containing freon. Tires are also not accepted. For a full list of prohibited items, please refer to our "Terms and Conditions."
Do you accept Mattresses?

Yes, mattresses are accepted with most of our dumpster rental services.
Is payment required before the dumpster is delivered?

Yes, payments are required before the dumpster can be delivered and to secure any reservation. We offer many convenient payment options.
How do I pay for the dumpster rental?

We accept all major credit cards, electronic check, paypal and Apple Pay. We generally email you an invoice, which you can pay online to confirm the order. Payments can also be accepted over the phone.
What is the cancellation and rescheduling policy?

Yes, you can cancel or reschedule your order. To receive a refund, cancellations must be made the day before delivery, and a $25 service charge will apply. Rescheduling is free of charge.
What if the dumpster is filled and I need another one?

We offer "Swap Services" on any standard or extended rental service. Swaps services include the dumpster being emptied and replaced. Swaps can usually be accomodated on the same or next day it is requested. See "Swap Out" for more info and pricing.
Do I need to be present for dumpster delivery and removal?

No, you do not need to be present at the delivery location during drop-off or pick-up unless you prefer to be. We will discuss a predetermined location and any special instructions when you place your order.